Compensation Communication - Compensation Tool

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Compensation Communication

When analyzing a situation, you are: Identifying the audience Establishing objectives Asking questions Creating a message

Which of the following is the *best* example of a SMAART objcetive? Complete market pricing 50% of the Company's jobs no later than January 1st Complete market pricing all of the Company's jobs Complete market pricing as many jobs as possible by June 30th All of these are good examples of objectives

When developing a communication plan, it is better to create a message that is general enough for all audiences. True False

Which of the following is an example of a way to collect quantitative research? Individual interviews Discussions with management Job descriptions Employee questionnaires

Which of the following types of communication channels is a two-way channel? Face-to-face communication Paper questionnaires Web based questionnaires Webinars

What is the most effective communication channel when you need to deliver a message that may be received as negative? Email One-on-one Presentations or lectures Phone Calls

One advantage of face-to-face messaging is: The messages are consistent The messages are one-way The message can be received at the receivers pace Verbal and non-verbal feedback can be observed

When is paper or email based communication the best channel? When the message may be received with an emotional response If the message is complex When the message requires real-time interaction When the level of trust needed from the sender is high

Which of the following is NOT a potential disadvantage of paper-based communication? The message is open to interpretation The message may be considered impersonal by the receiver It may be difficult to prevent information leaks Paper or web based communication is expensive and time consuming

Communication is most effective when a single channel is selected and sent multiple times. True False

Effective communication is determined by: The communicator The person being communicated to Both the communicator and the person being communicated to None of the above.

What is a communication channel? The information that is being communicated Something that confuses the messaging The medium that the message is sent The response from the person receiving the message

Decoding a message means to Receive the message and understand the original intent of the message Enter a password protecting the secure message Applying prior knowledge to the message None of the above

Who is responsible for encoding a message? The sender The receiver The service used to send the message None of the above

Noise is defined as a small number of specific instances that may distort the intended message True. False

Feedback is present in which type of communication model? One-way communication Two-way communication Linear communication None of the above

In a circular model of communication The message becomes distorted through numerous misinterpretations The message is distributed through a company announcement The message ultimately becomes clear since the sender and receiver exchange feedback multiple times The sender and receiver share beliefs or opinions that coincide with the message which is reinforced while alternative ideas are not considered.

Which of the following does not need to be considered in a communication model? Noise Feedback Spehere of influence The communication channel All of the above

Which of the following is not an example of noise? Group think The meaning of the message Personal beliefs or experience Unconscious bias

Which of these is NOT a barrier to effective communication? Feedback Sphere of experience Filtering Bias Noise

Which best describes a sphere of experience? The personal experiences and beliefs of the sender and receiver A scenario where the receiver encodes the message for the next receiver inaccurately The receiver's peers that may also receive and interpret the message None of the above

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